Your questions, our answers

Frequently Asked Questions

Do you have questions about our products, services, or orders? We've compiled answers to frequently asked questions to help you quickly. If you can't find your answer, please don't hesitate to contact us directly.

Yes! We reward your bulk purchases to help you save even more:

✅ Up to 8% instant discount on your basket

✅ Reduced delivery costs on large orders

✅ No promo code required – savings are applied automatically at checkout

Yes! Even if all our products aren't displayed online, we have a wide range of additional items available at competitive prices. Feel free to contact us directly, and we'll be happy to provide you with a personalized quote.

Yes! We offer delivery throughout Canada, United States and Mexico. No matter where you are located, we ensure your products arrive quickly and safely.

*We only ship to the lower 48 U.S. contiguous states

Our delivery times are generally 2–10 business days. For products that are not stocked in our warehouse or require longer manufacturing times, delivery may take up to 8 weeks.

We offer a complete service, including quotation, measurements, installation, and delivery. You can choose how to proceed, but measurement and installation services require a quotation request first.

You can contact us in several ways, depending on what suits you best: