Shipping policy

Order Processing

Many of our products are in stock and usually ship the next business day.

If you need your items shipped urgently, please contact us prior to placing an order to confirm availability and shipping time.

  • We ship orders Monday to Friday, excluding weekends and holidays.
  • Orders placed on these days will be processed the next business day.
  • Orders received before 12PM EST will be processed the same day.
  • We do not ship to PO Boxes. Please provide a physical shipping address at checkout.
  • Please ensure your shipping address is accurate and complete before placing your order. We are not responsible for delays, additional fees, or non-delivery resulting from an incorrect or incomplete address provided by the customer. If a package is returned to us due to an address error, additional shipping charges may apply to resend the order.

Order Tracking

Your order will be assigned a tracking number, which can be tracked via the carrier's website. You will be emailed a confirmation once your order has shipped, along with the tracking number. Select your carrier below to track your shipment.

Shipping Costs

Shipping costs are calculated based on the weight and dimensions of your order.

Free Shipping

Free shipping is available on smaller items with a maximum weight of 100 lbs. Larger or heavier items do not qualify for free shipping and will be charged based on weight and dimensions as noted above.

Delivery & Shipping Transit Times

Our delivery times are generally 2–10 business days. For products that are not stocked in our warehouse or that require longer manufacturing times, delivery may take up to 8 weeks. Check the shipping information on the product page for an estimate of when your item will ship. If you are concerned about timing, please contact us.

Please note that transit times may be extended during holidays or peak season periods.

If your order contains multiple items, it may be shipped in separate packages with separate tracking numbers depending on item availability and warehouse location.

Freight Shipments

If you have heavy or large items in your cart, they may be shipped to you using a freight service. The trucking company usually requires someone to be available to receive the goods, or delivery may be rescheduled and additional fees charged. If the delivery location does not allow access to large trucks, you are responsible for letting us know prior to placing your order. Additional fees arising from these circumstances will be the responsibility of the customer.

International Delivery

At this time, you can only check out online if your order is shipping domestically to Canada or the United States. If you are located outside of Canada and the US and wish to place an order, please contact us. Some items may not be shipped outside of the United States or Canada due to manufacturer agreements with Jaraco.